Prepared by SOLAR SOLUTION LTD.
Registered address: 504 MOO 7, HIN LEK FAI
HUA HIN PRACHUAP KHIRI KHAN 77110
We are committed to protecting and preserving the privacy of our visitors and customers when visiting our website, social media pages, or communicating electronically with us.
This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the Personal Data Protection Act B.E. 2562 (2019) (“PDPA”) of Thailand.
Please read it carefully to understand how we process your information.
1. Information We Collect
We may collect, store, and use the following types of personal information:
Information you provide directly, such as when you:
• Submit an enquiry, quotation request, or contact form
• Communicate with us via email, social media, or phone
• Enter into a sales or installation agreement
This may include your:
• Name, address, phone number, and email address
• Property address and installation location
• Utility bill details or energy usage data
• Photos, design files, or drone images from surveys
• Payment and billing details
2. How We Use Your Information
We may use your information to:
• Provide information, quotations, and services you request from us
• Prepare and perform contracts for the sale or installation of solar systems
• Communicate project updates or technical information
• Improve our products, services, and customer experience
• Comply with legal or regulatory obligations
We process your data based on one or more lawful grounds under the PDPA:
(a) your consent;
(b) performance of a contract;
(c) compliance with a legal obligation; or
(d) legitimate business interests.
3. Disclosure of Information
We may share your information, where necessary, with:
• Our installation partners, engineers, and service providers
• Delivery or logistics companies
• IT or software providers who assist in communication or system monitoring
All such parties are bound by confidentiality and data protection agreements.
We will not sell, rent, or trade your personal data to any third party.
We may disclose your data only if required by law or government authorities.
4. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes
outlined in this policy, or as required by Thai law (for example, tax and accounting
purposes).
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your data
from unauthorised access, disclosure, alteration, or destruction. However, please note
that data transmission over the Internet cannot be guaranteed to be completely secure.
6. Your Rights Under the PDPA
You have the right to:
• Access and obtain a copy of your personal data
• Request correction of inaccurate or incomplete data
• Withdraw consent at any time (where applicable)
• Request deletion or restriction of processing
• Object to certain processing activities
Requests should be submitted in writing to info@solarsolution.co.th
We will respond within the timeframe required by law.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on
our website and, where appropriate, notified by email.
8. Contact
If you have any questions, comments, or concerns regarding this Privacy Policy or your
personal data, please contact:
SOLAR SOLUTION LTD.
504 MOO 7, HIN LEK FAI
HUA HIN PRACHUAP KHIRI KHAN 77110
Email: info@solarsolution.co.th